Shipping policy
Order Processing
All orders are processed with 2-5 business days, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email with tracking information when your order ships.
Processing times may vary during high-volume launches, sales or holidays.
Shipping Rates & Delivery
Shipping rates and estimated delivery times are calculated at checkout and vary based on location and shipping methods selected. Delivery times are estimated and not guaranteed.
We are not responsible for delays caused by the shipping carrier, weather conditions, or other circumstances beyond our control.
Pre-Order Items
Pre-order items are not in stock at the time of purchase and require additional time for production and fulfillment.
- Estimated shipping timeframes for pre-order times will be clearly stated on the product page.
- Pre-order items will ship once production is complete.
- Shipping dates for pre-orders are estimates and may change due to production delays, supply issues or high demand.
- tracking information will be provided once the pre-order item has shipped.
By purchasing a pre-order item, you acknowledge and accept the extended shipping timeline.
Combined Orders
IF your order contains both in-stock and pre-order items, the entire order will ship together once the pre-order item is ready, unless otherwise stated. To receive in-stock items sooner, please place separate orders.
Address Accuracy
Please ensure that your shipping address is correct at checkout. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once’s delivery has been confirmed by the carrier.
Final Sale Notice
All orders, including pre-orders, are final sales. We do not offer refunds, returns or exchanges once an order has been placed.